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Welcome to Betbroker365. We want you to enjoy the time you spend here.
As this is an online gaming and gambling website, there are a number of laws and regulations that regulate Our activities. These rules are explained as clearly as possible in these Terms and Conditions (‘the Rules’).
Thank you for taking the time to learn about the Betbroker365 Rules. This is how We let You know what You can and can’t do on the Betbroker365 website, how We will use Your personal information and how We manage the Site. We have tried to keep the boring legal stuff to a minimum.
If You still have any questions after reading them, please get in touch.
1.1 Free Spins
1.1.1 Free Spins are always free with no wagering requirement.
1.2.1 This promotion is only valid for newly registered customers.
1.2.3 The Bonus to be credited to the customer’s account the customer needs to contact a support representative through email or live chat.
1.2.6 The Bonus amount and winnings have a wagering requirement of 50x Bonus which needs to be completed within 20 days of the Bonus being activated.
1.2.7 As usual the General Terms and Conditions Apply.
1.3 Welcome & Deposit Bonuses
1.3.1 The minimum deposit in order to take advantage of the Welcome Bonus or any Deposit Bonus is ten euros ($/€ 10).
1.3.2 Welcome Bonus must be wagered a minimum of 35x within 14 days of the Welcome Bonus being activated. Other deposit bonuses must be wagered 35x. Bonus is tied to the deposit which should be wagered at least once. If you don’t complete the wagering with your bonus money balance then the remaining wager requirements must be completed using your real money balance, which will remain frozen until the wagering requirement is fully completed.
1.3.3 Failure to wager any Welcome or Deposit Bonus within 20 days of the Welcome or Deposit Bonus being activated will result in the forfeit of the Welcome or Deposit Bonus and any associated winnings.
1.3.4 All winnings generated from any Welcome or Deposit Bonus will remain as Bonus money and you will be unable to withdraw any winnings until and unless these wagering requirements have been met.
1.3.5 Any Welcome or Deposit Bonus and all winnings generated from the Welcome or Deposit Bonus can only be wagered in the Betbroker365 Casino and Mobile Casino.
1.4 Casino General
1.4.1 Bonus money is deducted first when playing with an active bonus.
1.4.2 All winnings from bonus money will remain as bonus money and cannot be withdrawn until wagering requirements are met.
1.4.3 Wagering on all games in the Casino will contribute towards wagering requirements, but certain games will contribute more than others. The following is a list of contributions towards wagering requirements for each individual game type:
• 100%: Slots
• 0%: We are Casino, Concept Gaming Slots
• 20%: All Roulettes
• 0%: All Casino Hold’Em, Red Dog, Caribbean Stud & Casino Stud Poker Games Pai Gow, Poker Games, Oasis Poker & Texas Hold’Em Poker Games
• 10%: All BlackJack, Baccarat and Punto Banco Games.
1.4.5 The Bonus amount and winnings have a wagering requirement of 35 x which needs to be completed within 14 days of the Bonus being activated.
1.4.6 Customers must deposit real money into their Betbroker365 account before any withdrawal can be made. Where a new payment method is added, customers must first make a successful deposit to assist in verifying the new payment option before any subsequent withdrawal can be made. The company reserves the right to allocate funds back to the original payment method.
1.4.7 The customer understands that a “deposit” is defined as funds transferred from a payment method to the designated Betbroker365 account. Reversed withdrawals do not count as a deposit and as such, do not qualify for any deposit based promotion nor towards any financial limits or restrictions which may otherwise be applicable.
1.4.8 Unless otherwise stated in promotion-specific terms& conditions, non-funded accounts can be used to play and win real money.
1.4.9 Non-funded accounts are not eligible to receive winnings from progressive jackpots.
1.4.10 Nevertheless anything to the contrary in the Agreement or on the Website, all slots, video, poker, table, card, and arcade games featured on the site (except for progressive jackpots) are restricted to a maximum pay-out of €100,000 (or equivalent in your local currency) to anyone customer on any single betting round by means of stake limits imposed within the games. A betting round is initiated by a paid spin and can lead either to a single win or to a series of wins by triggering additional paying features like promotions and/or free games. Should you win in excess of this amount in anyone betting round as a result of errors or malfunctions in the stake limits, the excess amount will be ignored, and you will win exactly €100,000 (or equivalent in your local currency). Maximum pay-outs will be paid in the local currency of your account. However, the above is not applicable to any potential Progressive Jackpot winnings. Should you win a Progressive Jackpot you will receive the amount that is displayed within the progressive game that you are playing at the time of your win.
1.4.11 In the event that a Player wins a Progressive Jackpot, the Company shall endeavor to pay the full amount won within 31 days of the win, pending verification by any game supplier.
1.4.12 Betbroker365 reserves the right to process payments over €10,000 by Wire Transfer.
1.4.13 As usual the General Terms and Conditions Apply.
1.5 Irregular Play Conditions
1.5.1 At any time, Betbroker365 is permitted to review all records and play transactions and if Irregular Play is suspected, We reserve the right to remove Your right to any promotion or Bonus and/or confiscate all winnings and/or close Your Account.
1.5.2 Irregular Play includes (but is not limited to) low margin betting, equal betting, zero risk bets or hedge betting, and is considered irregular gaming when done purposely to exploit Bonuses. In addition, the following types of play are considered Irregular Play:
• Increasing the balance and then changing Your gaming pattern significantly (bet, game type, bet structure, etc) to complete any wagering requirements of a Bonus;
• Using any betting system or placing even money bets on Baccarat, Roulette, Sic Bo, Craps and/or Wheels of Riches; and/or
• Wagering on Games with Bonus money to build up value, lose the Bonus and then cash out the built-up value with a secondary deposit;
• Using any of the gamble features to increase win values or using the buy free spin feature to wager the bonus easily.
1.5.3 If Betbroker365 suspect or detect any Irregular Play, Betbroker365 may disqualify You from the Bonus and withhold withdrawals and/or confiscate winnings and/or close Your Account.
3.1 Any Bonus is only available once per: person, family, household, address, e-mail address, credit card number, bank account, telephone number, computer/device and/or IP address.
3.2 Any “welcome” Bonuses are only available to new customers who open an Account on the Site and who have never held an Account on the Site before, have never received a welcome offer of any kind and who are invited to take part in a welcome offer by virtue of it being specifically offered to them when they register on the Site
3.3 Some Bonuses must be manually activated by You in Your Account. Unless stated otherwise, You can do this after logging into Your Account and depositing the amount required to access the Bonus. Such Bonuses can only be activated when real money is available in Your Account. If You play with any of Your deposited funds prior to claiming the Bonus, lost funds cannot be used to activate the Bonus.
3.4 When You claim a Bonus, Your real money, the Bonus and all winnings generated from them will remain as Bonus money and may not be withdrawn or wagered on other products until wagering requirements are met.
3.5 All Bonuses have a wagering requirement that needs to be completed within a given time frame before any potential winnings and/or bonuses can be withdrawn. Failure to meet the required wagering requirements and/or forfeit of an active Bonus for any reason may result in the forfeit of all winnings attained from Your real money as well as Your Bonus and bonus winnings attained throughout the wagering process of the Bonus. Any attempt to withdraw any funds or cash out any placed bets prior to the complete fulfillment of the Bonus wagering requirement may result in the Bonus and any winnings attained (including winnings that originated from Your real money used to get the Bonus) being forfeited. System bets do not count towards the wagering requirements. Only bets that have been placed and settled during the campaign period will be considered towards the wagering requirements. Any bets that are placed and settled outside this period will not count.
3.6 Any evidence or reasonable suspicion that specific bets were placed on any Game (i.e. betting in proportions on different outcomes in the same hand to create “action”) without risk will not qualify for any wagering requirement. Examples of bets without risk include betting on red and black simultaneously in Roulette and betting player and banker simultaneously in Baccarat. If You are found to be colluding with other players, for example, one person betting on the player, the other betting on the banker, You will have Your bets canceled, Account closed and all deposits made by You may be forfeited.
3.7 If You cancel the Bonus You will lose the Bonus and all winnings generated from the Bonus.
3.8 We have the right to refuse any player a Bonus or We may alter the Bonus (including cancellation), if We believe that:
• The Bonus is being abused (Our definition of abuse includes but is not limited to a player making use of promotional offers without ever risking their own funds);
• Technical issues have occurred in relation to the Bonus;
• The Bonus is, for any reason, not able to be conducted as planned.
3.9 We offer promotions in good faith to players who use Our services for entertainment purposes. We reserve the right to cancel or remove a player’s access to these games in the case of suspected abuse of this offer and also, should we deem it necessary, to terminate the offender’s account with immediate effect. In the case of an offender’s account being closed, We will not be liable to refund any losses made by a player on any Games or to refund any balances on the player’s Account. ‘Abuse’ includes but is not limited to using software and/or opening multiple accounts in order to gain an unfair advantage on a Bonus. In all cases of abuse, We retain the right to withhold all winnings and any balances remaining on Your Account.
3.10 All Bonuses are intended for recreational players and/or as tokens of appreciation to Our customers and We, therefore, reserve the right to restrict eligibility to participate in all or part of any Bonus.
3.11 The maximum withdrawal amount allowed from winnings earned from any No Deposit Bonus, Free Bet or free spins offer is €10 or the equivalent in Your Account currency.
3.12 Unless stated otherwise on the specific bonus landing pages, all Bonuses in the Casino have got a max bet restriction in place of €3 per game round or €.50c bet per line (or currency equivalent) and failure to adhere to this max bet rule may result in Account closure and forfeit of the Bonus and any winnings attained during the wagering of the Bonus. For currency equivalent, the following conversion rates shall apply unless specifically stated otherwise in the Bonus Terms and Conditions:
• NOK: €1 = 10kr
• GBP: €1 = £1
• USD: €1 = $1
3.13 Irregular Play
At any time, We may decide to review all records and play transactions and/or to monitor Your use of any Bonus or Bonuses. If Irregular play is suspected, We reserve the right to disqualify You from any free spins promotion or Bonus or other forms of promotion and/or withhold all deposits and/or winnings and/or close Your Account. Irregular play is considered bonus abuse and is not permitted on the Site. Irregular play can include (but is not limited to): low margin betting, equal betting, zero risk bets or hedge betting. These are considered Irregular Play when done purposely to exploit Bonuses, in addition, the following types of play are considered irregular play:
• Increasing the balance and then changing Your gaming pattern significantly (bet, game type, bet structure or another pattern of betting) to complete any wagering requirements of any Bonus;
• Using any betting system or placing even money bets on any game of chance; and / or
• Using the “Double-Up”, gamble feature or any other feature within a game to increase win values;
• Increasing Your balance after placing high-value bets and thereafter proceeding to place bets of less than half of the prior bet value, in order to meet bonus wagering requirements;
• Wagering on Games that do not contribute towards wagering requirements or Games with a 0% wagering weight applied to them as specified in the specific bonus landing page terms;
• Wagering on games with bonus money to build up value, lose the bonus and then cash out on the built-up value with a secondary deposit;
• Short term, repetitive, and/or unnecessary deposits and withdrawals in order to generate more bonuses.
3.14 Unless provided otherwise in the bonus scheme, all bonuses for stakes, winnings, etc. only apply for starting price and fixed odds bets and not for multiples, ante-post bets, or Tote betting. Should multiples be part of a bonus scheme, the respective bonus shall relate to the amount of the final winning and not to every leg’s winning.
3.15 Only one Bonus shall be granted per operation (e.g., bet, deposit). Should a Customer qualify for several Bonuses, only the Bonus with the highest Bonus amount shall be granted.
3.16 The all amount of winnings exceeding €10 (or equivalent in customer account currency) generated from the activity of any No Deposit Bonus or Free Spins offer will be confiscated and not be paid.
3.17 Not all gaming providers accept bonus bets and in some of them, the bonus balance will be separated from the main balance. Feel free to contact our support agents for further specifications about different wagering contributions.
3.18 Customers must deposit real money into their Betbroker365 account before any withdrawal can be made.
3.19 Betbroker365 players that never purchased a deposit with real money are eligible to get a maximum 2 No Deposit bonuses(Cash, Free Spins, or Free Bets). After that, they should be eligible to receive further No deposit bonus, Free Spins, or Free Bets, ONLY at the moment, they purchase a deposit with real money.
3.20 The maximum amount allowed of winnings earned from any Live Casino Deposit Bonus is €10.000 or the equivalent in Your Account currency.
4.1 Betbroker365 reserves the right to modify, alter, discontinue or terminate a promotion at any time for any reason.
4.2 Betbroker365 reserves the right to close Your Account and confiscate any existing funds if evidence of abuse/fraud is found.
4.3 In the event of any dispute, sportsbook management’s decision will be considered full and final.
4.4 As usual the Betbroker365 General Terms and Conditions Apply.